PROBLEM

FEMA’s Office of Policy & Program Analysis asked us to develop a roadmap for FEMA’s work through 2018. OPPA also sought help to mature the strategic planning process, build strategic planning capacity, and navigate the productive tension between institutionalizing change and driving greater achievement.

SOLUTION

We helped design a transparent, collaborative strategic planning process that ensured agency-wide ownership, built consulting and planning capability, and connected strategy development to execution.

IMPACT

Our work engaged a wide range of FEMA staff and produced a Strategic Plan that one client lauded as “no-nonsense, specific, and measurable.” Another client said, “This Strategic Plan may be the best thing to come out of OPPA.”