The journey to effective communication is a lot like the path to solving a riddle. As complex as any conundrum wrapped in an enigma may appear, the answers we seek are often hidden in plain sight. And while context and new information are important, the best way to solve a riddle is usually to rely on what we already know.
The same is true for strategic and effective communication. Relying on the wisdom in simplicity is often the key to promoting better and more effective communication—for ourselves, our teams, and for the work we do.
One simple way we all can promote more effective communication is by refining our everyday speech. Refinement doesn’t mean adopting a British accent (“ello guvnah”) or learning a bunch of fancy words. Being succinct might actually be what you need to validate your credibility and bolster your messages. Lisa Evans offers advice on how not to mince words as she answers the question, “So, like, how can I, um, clean up my speech?”
Organizations succeed at effective communication when the people in them focus on being better communicators and are intentional about bringing good habits to their teams. Members of high-performing teams, no matter the nature of the work, should be expected to persuade, motivate, and energize others toward action, decision, and change. Following Peter Economy’s 30-second rule can ensure that we’re not only delivering memorable presentations, but that we’re making everyday messages stick with colleagues, bosses, clients, and customers.
An Emoji is Worth 1000 Words
Effective communication is also about recognizing the limits of language and finding opportunities in fresh methods. Physical and digital expressions that can communicate a thousand words in an instant could make language irrelevant. When the stakes are at their highest, simple, effective communications which quickly convey critical information could save lives. That could be why these experts are working to uncover how an emoji could cut through language barriers and speed the flow of information.
So, can an emoji save lives, in like…30 seconds?
Does effective communication promote strong organizations? Are strong organizations the backbone of good government? Can good government save lives and change the world?
Top image by Ashley Saunders