Those statistics are lying to you (maybe)

Darrell Huff first published How to Lie with Statistics in 1954, in which he explained how statistics were employed to intentionally deceive the inattentive consumer of information. This wasn’t a new idea; several of Huff’s predecessors had arrived at the same conclusion: “There are three kinds of lies: lies, damned lies, and statistics.” — attributed

Read More

Big Data, Little Lies

When working with data it’s prudent to approach with some skepticism. Ask questions like, “Who collected the data?” “How were the questions asked?” and “Does this data give the full picture, or is there something missing?” The answers to these questions can help you identify cognitive biases that may affect the data or the results.

Read More

Design thinking in Emergency Management

Emergency management has existed for decades, but the strong push to professionalize and standardize the industry largely began with the passage of Post-Katrina Emergency Management Reform Act (PKEMRA) more than a decade ago. This push yielded a number of benefits including increased unity of effort, consistent training, and stakeholder interoperability. However, it’s possible that for

Read More

Book report: What we’re reading, Summer 2018

“Reading is an act of civilization; it’s one of the greatest acts of civilization because it takes the free raw material of the mind and builds castles of possibilities.” — Ben Okri   Books and reading matter to us at HWC, and we’re always swapping book recommendations with each other. We thought it would be

Read More

Workplace wellness: how can we include everyone?

My coworkers would likely categorize me as obsessed with fitness and nutrition. And I’d be the first to acknowledge that health and wellness resonate differently across our employees at HWC. Varying ages, fitness levels, hobbies, and other commitments all coalesce to influence our ideas of health and wellness. To date, HWC’s health and wellness initiatives

Read More

Good government can change the world: How we bring purpose to our work

  In April we talked about how we at HWC often use the word play when we talk about our workplace culture and performance. But play is just one of our key motivators for work. Purpose is another. Purpose is the sense of value ascribed to the outcome of your work. It’s the impact that your

Read More

Design Eye for the Non-Artistic Guy (and everyone else)

Design is about more than just making things pretty. It’s about crafting something that is not only visually appealing but is also a joy to use. And design is not just for design firms; it’s gaining value in other businesses too. Even big corporations like Intuit and Capital One have adopted design as a core

Read More

Beyond the buzzwords: bringing creativity and innovation to work

“Creativity” and “innovation” are more than just hot buzzwords; they’re traits that some successful companies consider part of their DNA. These enterprises see creativity and innovation as key to their competitive advantage – and rightly so. If your ideas can’t stay ahead of your competition’s ideas (creativity) or if you don’t follow through and implement

Read More

Better than good: how universal design helps widen your reach

As Steve Jobs told us, design is not just what it looks like and feels like, but also how it works. If we’ve created something with an interesting aesthetic that’s also intuitively functional and helps users solve a real problem, it’s a good design. If it’s novel and sells, it’s even better. People with disabilities

Read More

It’s not (all) about foosball: How we bring “play” to our work

  At HWC, we frequently use the word play when describing our workplace culture and performance. It’s mentioned at pop-up meetings, in our weekly Round Up emails, and during our quarterly performance check-ins. Yet, what do we mean when we talk about play in this context? In their book Primed to Perform, Neel Doshi and

Read More